🚚 Shipping (US / Canada / Australia)

⏳ All timelines are estimates and may vary due to carrier operations, remote areas, weather, address issues, or other factors beyond our control.

⏱️ ​Processing & Delivery Time​

• ​Order Processing: 1-4 business days (excluding weekends & holidays).
• ​Estimated Shipping: Varies by destination (refer to table above).
• ​Total Delivery Time: Sum of processing time + shipping time.

📌 ​Note: Delivery times are subject to variations due to customs clearance, local logistics delays, or unforeseen events.

⚠️ ​Customs, Duties & Taxes​

• Import duties or taxes may apply to international shipments upon arrival in your country.
• These charges are ​determined solely by local customs authorities​ and are ​not included​ in your order total.
• Customers assume full responsibility for payment of any applicable fees.
• Carriers (e.g., DHL, FedEx, EMS, SF Express) may collect these charges during delivery.

📦 ​Shipping Methods​

We partner with globally recognized carriers including:
​DHL • FedEx • YunExpress • Yanwen​

🔍 ​Tracking Your Order​

• A tracking number will be emailed upon shipment.

📌 Tracking details may require 24-48 hours to become active.

✉️ ​Contact Us​

For shipping inquiries, delivery clarifications, or tracking assistance:
​Email: support@SageAlley.com
We respond within 24 hours.